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Store Policies

PAYMENT
We accept credit card payments through Visa, MasterCard, American Express and Discover. All payments are collected using 128-bit SSL technology to keep your confidential information safe.

SALES TAX
A sales tax of 6% will be applied to all orders shipped within the state of Florida.

SHIPPING
We ship in stock items within 24 hours after the order is placed.

Shipping rates are as follows:

Order Total S&H
Up to $25.00 $4.95
$25.01-$50.00 $6.95
$50.01-$100.00 $8.95
$100.01-$150.00 $10.95
$150.01 and up FREE

These rates apply to orders sent to the continental United States only. Orders going to Alaska, Hawaii, APO & FPO addresses or U.S. Territories may be subject to additional fees.

RETURN POLICY
If you need an exchange or to return any items at Diva Doghouse you must have your receipt.  Clothing items must have tags and not worn.  All items must be returned with the 30 days of receipt. Thank You!

TRACKING YOUR ORDER
You may track the status of your order by clicking here, after which you asked to enter your order number and e-mail address. Through this system you will be able to retrieve your entire order history with our online store.

PRIVACY POLICY
At Diva Doghouse, your privacy is important to us! All personal information is confidential and will not be shared with any third parties unless forced to do so by law. Please feel free to contact us with questions and concerns.

Thank you. We hope you enjoy shopping at Diva Doghouse!

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